Returns & Exchanges

At KINTO, we want you to be fully satisfied with your purchase. If a product does not meet your expectations, you may return it in its original condition within 30 days of delivery.

Return Process

• 1.
  Initiate Your Return

  Log into our online portal with your order number and email address to select the items you wish to return and receive a return authorization.

• 2.
  Prepare the Package

  Securely pack the unused items in their original packaging, ensuring all tags and protective inserts are included to prevent damage during transit.

• 3.
  Ship the Items

  Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned goods, we will process your refund to the original payment method within 5 to 10 business days.